How we can help you
- We aim to complete official local searches within the government’s recommended target of 10 working days, however, this is subject to the volume of search requests and the available staff resource.
- We accommodate customer requests for meeting deadlines where possible*.
- Our prices are very competitive – a fully compiled, official, standard residential search (LLC1 and CON29) is £95.32 and £106.50 for commercial.
- Official search requests that come via our portal or email are invoiced and can be paid via your bank, by card on the telephone or online or by post using a cheque.
- We have a variety of ways to submit an official search request very quickly and easily click here to visit our webportal or email: land.charges@stoke.gov.uk or you can submit via the National Land Information Service (NLIS).
- You can opt for any combination of official search either: a full official search (LLC1 & CON29) or just an LLC1, CON29 or just elements of the CON29 and CON29O.
- We don’t delay in logging official searches and do these upon receipt or within 48 hours**.
- We endevour to eliminate delays by contacting customers where we identify that the search request isn’t quite right.
- We provide free electronic copy searches.
- You can trust an official search as it is backed by Local Authority Insurance.
- You can trust the result of an official, council compiled search as all staff who answer the searches are trained anf guided by the experts in that field.
* Whilst we are currently unable to provide a guaranteed turnaround, we will always try to expedite searches upon request where possible.
** We endevour to log searches upon receipt or within 48 hours, subject to available staff resource and any discrepancies with the search request that we may need to query.